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Information about Job

Job Title:   Customer Relation Officer
 
Job Location:   Selangor
 
Job Salary:   3000
 
Education:   Certificate
 
Experience:   Less Than 1 Year
 
Preferred Age:   20 - 30 Years
 
Job Description:  

Working Days: Monday – Sunday (2 days off)

Working Time: Shift Rotation

Location: Damansara

Salary Range: RM3000/month basic (depends on experience and skills)

Date of Commencement: December

Benefits:

  1. EPF, SOCSO and EIS
  2. Transport Allowance: RM250/month
  3. Parking Claim: RM100/month
  4. Shift Allowance: RM500/month
  5. Medical Claim (inpatient and outpatient)
  6. OT no Cap
Job Description:
  1. Provide quality customer support (24/7) through Digital channels for our customers
  2. Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner
  3. Gather feedback from drivers and passengers, observe front-line issues such as booking cancellation reasons, etc. and report promptly to supervisor
  4. Perform ad-hoc task as required by the team to improve overall business such as market research, service quality audit, etc.
  5. Perform administrative task involving driver’s account (credit top-up, change in driver information, etc.)
  6. Support other department campaigns when the need arises

Job Requirements:

  1. Must possess at least an SPM certificate or equivalent
  2. At least 1 year experience in Customer Service
  3. Fluent in Malay and English
  4. Below the age of 40
  5. Able to start immediately 
  6. Malaysians Only

If interested please come for the open interview session at:

Business Career,CT06-12, Corporate Tower, SS15, Subang Jaya, Selangor

Morning session 10am – 11.30am and Evening session 2pm – 4.30pm OR

Email your resume to jasmieta@businesscareer.com.my

Please SMS/Whatsapp Jasmieta at 0176061595 for any info regarding this job. Thank You

 
 
Salary (MYR):   3000
 
Last Date:   2018-12-31
 

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Information about the Company

Company Name: Business Career Sdn. Bhd
 
Email Address:
recruit@businesscareer.com.my
 
Company's Phone: 03-56318050
Land Phone: 03-56117117
 
Business Details:
Business Career Outsourcing and Executive Search is a nationwide professional recruitment and outsourcing agency offering a comprehensive service of the highest degree.
 
Company Website: http://www.businesscareer.com.my
 
 

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