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Information about Job

Job Title:   WAITER/WAITRESS
 
Job Location:   All Malaysia
 
Job Salary:   2000
 
Education:   Less Than High School
 
Experience:   No Experience Required
 
Preferred Age:   20 - 30 Years
 
Job Description:  

We the management of Ritz Hotel seek to employ the service of a trained Waiter/Waitress who will take orders and serve food and beverages to patrons at tables in dining establishment. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Communicate with customers to resolve complaints  or ensure satisfaction.
DUTIES
Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software,order  slips or by memorization
Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Follow all relevant health department regulations
Provide excellent customer service to guests
REQURIEMENT
Proven work experience as a Waiter or Waitress
Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
Basic math skills
Attentiveness and patience for customers
Excellent presentation skills
Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
Active listening and effective communication skills
Team spirit
Flexibility to work in shifts
High school diploma; food safety training is a plus
Qualified cadidates are required to forward thier CV/Resume immediately for application.
 
 
Salary (MYR):   2000
 
Last Date:   2019-03-31
 

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Information about the Company

Company Name: THE RITZ HOTEL
 
Email Address:
recruitment@ritz-carltonhotel.com
 
Company's Phone: 321428000
Land Phone: 321428000
 
Business Details:
A 7-minute walk from the Pavilion Kuala Lumpur shopping mall, this premium hotel is also 2 km from the landmark 88-storey Petronas Towers. Featuring marble bathrooms with rainfall showers and designer toiletries, the luxe rooms come with high-thread-count sheets, HDTVs with premium channels, and minibars, as well as safes, and tea and coffeemaking equipment. There are also lavish 1- to 3-bedroom suites with separate living/dining rooms. All quarters come with 24/7 butler and room service. Breakfast is free. Amenities include 2 posh restaurants, a spa with a hot tub, sauna and massages, plus a fitness centre and an outdoor pool.
 
Company Website: http://
 
 

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