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Information about Job

Job Title:   Junior Customer Support Executive ( Full Time)
 
Job Location:   Kuala Lumpur
 
Job Salary:   Will discuss during interview
 
Education:   STPM
 
Experience:   Less Than 1 Year
 
Preferred Age:   25 - 45 Years
 
Job Description:  

Responsibilities:

  • Manage daily task and meet Service Level Agreement ( SLA)

  • Handle inbound and outbound calls

  • Attend to inbound enquiries, request and feedback received via email and chat

  • Good follow up skills

  • Liaise with appropriate departments to resolve issues brought up by customer

  • Enthusiastic, self-motivated and customer focused
Requirements:

  • Min SPM / STPM / Diploma in any discipline

  • Working 4 days per week. Shift hours: 8.30AM to 8.30PM or 8.30PM to 8.30AM (Rotate, follow timetable working schedule)

  • Willing to work on weekends and public holidays.

  • Preferably JUNIOR EXECUTIVE specialising in Customer Service or equivalent.

  • Good command of written and spoken English, knowledge of other foreign languages and local dialects ( Mandarin, Tamil) is an added advantage

  • 6 months to 1 year experience in Customer Service and/or Customer Support and/or Live Chat Support.

  • Good computer skills, especially Microsoft Words

  • Good typing speed (min 40 wpm)

  • Can Start work immediately is an added advantage
 
 
Salary (MYR):   Will discuss during interview
 
Last Date:   2017-11-30
 

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