female jobs in malaysia

Encouraging Professional Females to Work !!

Female Job Seekers !! Upload your Resume
with FemaleJobs.My and allow employers
& recruiters to find you


Email Us Your Company's Logo or Products Picture. We will place it Here.
No Hidden Charges.

Email Us Your Company's Logo or Products Picture. We will place it Here.
No Hidden Charges.

Quick Contacts


Information about Job

Job Title:   Quality Assurance Executive
Job Location:   Kuala Lumpur
Job Salary:   2000 - 3500
Education:   Degree
Experience:   No Experience Required
Preferred Age:   20 - 25 Years
Job Description:  

Quality Assurance Executive

•To conduct call monitoring on the calls that have been made by the respective telemarketers to ensure sales obtained comply with tele-script and product features

•To objectively assess and provide constructive feedback on the quality of phone handling skills of telemarketers according to preset criteria

•Hold regular calibration sessions with the call centre conterparts, provide constructive criticism and feedback on vital areas of call quality and performance

•Communicate and report regularly to Training / Operation Manager / Campaign Managers on areas to improve quality

•Continuosly review and fine-tune the call centre quality assurance scheme to ensure it meets with the business requirements and customer expectations

•Benchmark our quality standard with the market trend on an on-going basis

•Hold briefing sessions with telemarketers to ensure the quality objectives of call centre and quality assurance scheme are adequately communicated

•Track daily productivity


ʉۢCandidates must possess at least a Higher Secondary, STPM, A Level, Pre-U, Professional Certificate, Diploma or Advanced/Higher/Graduate Diploma in any field

•Required language (s): Mandarin, Bahasa Malaysia, English

•Preferably Junior Executives specializing in Quality Control / Assurance or equavalent

•Fresh graduates/ Entry level applicants are encouraged to apply

•Expected to work  5 days a week

•Ability to work long hours

•Will receive basic salary and allowance

•Relevant training will be provided

Salary (MYR):   2000 - 3500
Last Date:   2015-02-20

Send Your CV For This Job

Your Name*:
Email Address*:
Attach CV*: (Word or Pdf)
  captcha image    Validation Code 3 Characters

Information about the Company

Company Name: UTS Marketing Solution Sdn Bhd
Email Address:
Company's Phone: +603 2036 6815
Land Phone: +603 2711 0933
Business Details:
Outsource telemarketing company
Company Website: http://www.unitedteleservice.com/

Copyright © 2015 www.femalejobs.my || Malaysia